Last updated: [DATE]
1. Processing Time
Orders are typically processed within [1–3] business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods and Timeframes
We offer the following shipping options:
- Standard Shipping: [3–7] business days
- Expedited Shipping: [1–3] business days
Delivery times are estimates and are not guaranteed; actual delivery may vary due to carrier delays, weather, or other factors outside our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. [We offer free standard shipping on orders over $[AMOUNT].]
4. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow [24–48] hours for tracking information to update.
5. International Shipping
[We currently ship only within [COUNTRY/REGION]. / We ship internationally to select countries; additional customs fees, taxes, or duties may apply and are the responsibility of the customer.]
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [CONTACT EMAIL] within [X] days of the expected delivery date so we can assist you.
7. Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for orders delayed or lost due to incorrect address information provided at checkout.
8. Contact
For any shipping questions, reach out to [CONTACT EMAIL].